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What to know about a new package delivery scam

The scammer will send a text message from what appears to be a delivery driver looking for the intended victim's home.

TEXAS, USA — It's the season of giving for most, but for some, it's the most wonderful time to scam. 

This year, scammers are being extra naughty with a new package delivery scam.

So, here's what you need to know.

The Better Business Bureau (BBB) says you will receive a text message from what appears to be a delivery driver looking for your home. 

It will read something like this: "Hi! My name is Tony. I work for FedEx, and I'm trying to find your house. Please call me."

If you call the number, the scammer will ask you to confirm your personal details, including your name, address and possibly even your credit card information.

If you don't remember ordering anything, the caller may try to convince you the package is from a family member or friend.

The BBB says the callers are often friendly and professional, making it rather difficult to spot.

"With the addition of AI and the additional tools that allow people to generate official looking texts and emails and the way to manipulate caller IDs, it's phenomenal," Jason Meza, BBB Senior Director of Media Relations and Community Engagement, said.

So, how can you avoid it?

"If it's unsolicited our out of the blue, don't respond, and don't click," Meza added. "Instead, you begin the process of researching on your own to find out was that package real? Is this person real? Are they really a delivery driver in my area that's looking out for information? That possibly could be ID theft at the end of the day. A healthy dose of skepticism goes a long way."

The City of Temple says it is seeing a rise in scam messages in the area. Public Relations Coordinator Megan Price says to trust your gut, and always verify who is sending you the information.

"If you bought a package online, you've already given that information, so the proper place or business should have that information," Price said. "Usually they're not going to call you asking for things like that."

The Temple Police Department encourages using Amazon Locker style delivery systems. With this, you will have your package delivered to the lockers instead of your home.

Remember, if you're not sure about something, don't trust somebody you've never met or a package you don't know exists.

"If they're asking for something, simply hang up, delete, ignore or whatever you can to not send a signal back to the direction letting that scammer know that you're possibly a real person," Meza said. "Don't take the bait."

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