COPPERAS COVE, Texas — A state investigation has placed a Copperas Cove nursing home under more scrutiny following reports of neglect.
Earlier this month, the Texas Health and Human Services Commission declared Copperas Cove Nursing and Rehab an "immediate jeopardy" designation, which is a severe noncompliance status that's issued when the health and safety of residents are believed to be at immediate risk. The status only lasts 24 hours, but it's enough to leave families of residents deeply concerned.
One of these family members is Lacey Purciful, whose father, Robert Turner, 75, had been a patient at the facility for 18 months. She's been very vocal about her father's experience at the nursing home.
"It was the living conditions, the lack of care, and the missing communication about my father's medical history," she said.
Among the evidence includes a heartbreaking voicemail from her father: "Lacey, please try to help me," he said. "My call light's been on for two hours... I just feel so depressed."
On Oct. 10, Turner ended up on a ventilator, fighting for his life in the ICU. Since she first shared her story on Oct. 17, her father's health deteriorated. He has since passed away and Purciful is now planning for his funeral.
"It lit a fire in me," Amber Sepulvado said after she heard Purciful's story. "Our elderly deserve better."
Sepulvado shared how she lost her father earlier this year after he suffered from a fall and brain bleed at the facility.
Despite the state's investigation, the nursing home continues to operate.
"The nursing home is still up and running," Purciful said. "Clearly, the state system is flawed... Who's checking the state?"
In response to her allegations and the investigation's findings, the nursing home's director told 6 News that they are unable to comment.
6 News can confirm a surveyor came out to inspect the building, observe staff, interview people and review records. The Texas Health and Human Services Commission found rules or regulations were violated. HHSC now has the option to issue citations or impose sanctions.
Purciful has filed more complaints with the state and is in the process of hiring an attorney.
"I'm going to keep fighting for my pops," Purciful told 6 News.